Information
Privacy policy
This policy explains the limited ways personal information may reach Roamwise through this static website and direct communication. Effective 7 September 2026.
1. Scope
This policy applies to roamwise.space and enquiries made to Roamwise using the email, phone or address published here. The site has no account system, checkout, comments or web contact form.
2. Information you provide
If you contact us, we may receive your name, contact details, trip requirements and anything else you choose to include. Please avoid sending sensitive identity, health or payment information unless it is necessary and we have agreed on a secure method.
3. Technical information
Our hosting provider may process standard server logs such as IP address, request time, requested page, browser information and security events to deliver and protect the site. Roamwise does not add analytics, advertising pixels or third-party tracking scripts.
4. How information is used
We use information to respond to enquiries, understand requested planning work, provide agreed services, maintain business records, improve accessibility and security, and meet applicable legal obligations.
5. Disclosure
Information may be handled by service providers supporting email, telecommunications, hosting or professional advice, only as reasonably needed for those functions. We may also disclose information where required or authorised by Australian law.
6. Retention and security
We retain enquiry and service records only for as long as they are reasonably required for the purpose collected, legal obligations and dispute management. We take reasonable safeguards, but no internet or email transmission is completely secure.
7. Access and correction
You may ask what personal information we hold about you or request a correction. Some exceptions may apply under law. Contact us with enough detail to identify the relevant communication.
8. Questions and complaints
Email contact@roamwise.space or call +61 2 6555 6255. We will consider privacy concerns in good faith. You may also seek guidance from the Office of the Australian Information Commissioner.